Our Covid-19 Policies

Chase Beauty has always offered a clean environment and an exclusive private experience where our clients rarely have to cross paths. However, due to COVID-19 and in order for us to continue providing the same clean and safe environment for our clients, we have implemented some new temporary policies and procedures.

In addition to these new policies, we will continue to practice and follow The Texas Department of Laws & Regulations cleaning, disinfection & sanitation protocols. Please contact us prior to your appointment if you are feeling symptomatic or sick.

  • All clients must wear a mask during their service. Clients will allowed to remove their masks for the service portion of their visit. Clients are responsible for providing their own mask. We are not able to provide services if you're not wearing a mask.
  • Until further notice, while we will continue to be open to clients, we are going to limit the numbers of clients we see each day.
  • Please stay in your vehicle when you arrive for your appointment. When we are ready for your appointment, we will either 1) send a text inviting them to enter our facility or 2) we step outside and invite them to come in. Unfortunately, we will not be using our waiting area at this time.
  • Temperature Check. Each client’s temperature will be checked with a no-contact thermometer prior to entering the spa.
  • Hand Washing: We are also asking that each client wash their hands using our restroom as soon as they enter our space.
  • Only those scheduled for an appointment will be allowed to enter our shop. Because of limited space, safety and liability reasons, no children or extra guests are allowed in the shop unless they are being serviced.
  • No Call or No Show: All no call/no show appointments WILL be charged 100% of the scheduled appointment that was booked. NO exceptions.
  • Deposits: A 30% deposit is required to book all skin care services. Your deposit is applied towards the cost of your services.
  • Payment Methods: We accept all major credit cards. NO personal checks are accepted. Due to COVID-19 no cash payments will be accepted at this time.
  • Cancellations: All Appointments must be rescheduled or cancelled within 24hrs of the appointment time. Any appointment rescheduled and or cancelled less than 24hrs WILL be charged a non-negotiable 50% fee of the scheduled service.
  • Appointment Reminders: Appt reminders will go out via text/email 24-48 hours before your appt. Please make sure to check your email and txt messages for these reminders to avoid late arrivals, missed appointments and cancellation fees.
  • Late Arrivals: I value every single client’s schedule and time. I do grant a 10-minute grace period. However, if you are more than 10 minutes late for your appt you will have to reschedule. It is not fair to you, that I will have to shorten your service because time has been subtracted. I also must be fair and respectful to the client(s) that are scheduled after you and who arrive on time for their appt slot.
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